Effective date: January 1, 2026
This Privacy Policy explains how Master Norwood Concrete ("we," "us," or "our"), operating at concretenorwood.com, collects, uses, and protects information you provide when you visit or interact with our website. We take your privacy seriously and do not sell or rent your personal information to third parties.
When you submit a contact or estimate request form on our website, you may provide your name, phone number, email address, and a description of your project. We use this information solely to respond to your inquiry and schedule service.
When you visit our website, our servers and third-party analytics tools may automatically collect certain technical information, including your IP address, browser type, operating system, the pages you visit, how long you spend on each page, and the site you came from before visiting ours. This information is collected in aggregate and is used to understand how visitors use our website so we can improve it.
Our website may use cookies - small text files stored on your device - to improve your browsing experience and collect analytics data. You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. If you do so, some parts of our website may not function correctly.
We use the information we collect for the following purposes:
We do not use your information for automated decision-making or profiling. We do not send marketing emails to people who have not opted in to receive them.
We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers who assist us in operating our website and conducting business, including:
These third parties are authorized to use your information only as necessary to provide services to us. We may also disclose your information if required by law or in response to a valid legal request.
We retain personal information you submit through our website for as long as necessary to respond to your inquiry or provide the services you requested, and for a reasonable period afterward for record-keeping and legal compliance purposes. You may request deletion of your information at any time by contacting us at the address below.
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us using the information in Section 8 of this policy. We will respond to your request within a reasonable timeframe.
We take reasonable measures to protect the personal information submitted to us. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit before submitting personal information.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes take effect constitutes your acceptance of the revised policy.